![]() ![]() ![]() Thank you for your kind words, we really do appreciate them & do not worry, we understand, when most folks visit the Community, they do so because of a problem, that’s why all of the Community participants work so hard to help each other. This warning, which pops up several times per day, has no value in my system. Here is the Windows Update dialog that I wish disabled. I use WAU Manager instead of the built-in update manager. I will follow all of your instructions, and update back here in a few days, regardless of whether I see the issue or not. There's a small team of Kaspersky employees - all of whom are clearly identifiable, bc, their profile shows "Kaspersky Lab Employee".įirst off, I *sincerely* apologize for my grumpy comments last night!! Your comments were courteous and complete, and my response was not justified… I promise that I’m not generally like that, and I appreciate the community support. &, the Community is made up of users of Kaspersky software (like you), all give their time freely, to help other Community members (like you).Kaspersky software has many alerts → you’re reporting an issue, if you wish for us to help you, it’s always best to provide full screen images.⭕ Regarding “ You don’t know what your warning messages look like?”:.If the alerts persist, please post full screen images → How to take a screenshot.Run a manual Full scan → allow it to complete. ![]() Run a manual Database update → allow it to complete.Check your computer for any incompatible software?.To answer 1 & 2: no, however, because you’re reporting alert issues, for this new version, we recommend uninstalling the existing software → in the uninstall process, do not select any check boxes, leave all check boxes blank complete the uninstall.Will I need to always uninstall and then do a clean install, to upgrade to the next version?.Do I need to have the paid version in order to upgrade to the new version?.
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